Frequently Asked Questions
Everything you need to know about shopping with Viyaura.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return.
Are my payment details secure?
Yes, Viyaura uses industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and secure digital wallets.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times for international orders will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
How can I contact customer support?
Our dedicated support team is available via email at support@viyaura.com or through our live chat feature during business hours.